Manage all conversation threads
Turn on the Chat Moderation option to easily manage all incoming messages. Check at a glance which conversation threads are waiting in the moderation queue and choose the ones you want to share with the rest of your attendees.
Build personal relationships
Provide your attendees extra support by giving special attention to every question. Lead one-to-one conversations to present your product or business on a more personal level.
Chat under control
Create your own rules, stop those who violate the standards, edit messages before they hit the main chat.
Better UX
Clarify the finer points of what is and isn’t allowed on the channel. Let your participants get better experience while joining your chat.
Maintain order
Stop messages that detract from everyone else’s conversation. Provide open, honest, educational and respectful area for your participants.
Develop a proactive approach
Chat moderation results in proactive communication with your attendees. What does that mean? You are able to take action before anything happens. When you have the support of a moderator in your room, they can be one step ahead of your participants and prevent them from leaving your webinar or doing anything inappropriate.
Approve
Check over and accept incoming messages before they hit main conversation window.
Moderate
Edit incoming messages, moderate inappropriate content and correct mistakes.
Chat
Turn on private chat with specific attendee. You can warn them or answer their particular question.
Reject
\Delete message that violate standards of your community. Prevent unsavory incidents before they happen.
Lead one to one discussions
Create a space for discussing confidential matters during your business meeting. Send direct messages to your participants or turn on the Private Chats option to provide discretion and make sure that no one will know the details of your one on one conversations.
Cool down the discussion’s temperature
Worried about your conversation heating up? Cool down emotions and mollify sharp discussions by answering your attendees directly or simply hiding inappropriate conversation threads.
Keep your conversations to the point
Overwhelmed with too many messages popping-up in your Chat Box? Move on with your presentation by cutting out unimportant threads and avoiding off-topics.
Handle every situation
Avoid trolling, provocative comments and other undesired reactions during your meeting. Free your conversation from negative feedback – as the moderator you’re in the position to remove comments that break your communication rules.