Frequently Asked Questions
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- I have an echo in my video calls, how do I eliminate it?
- How to achieve the green screen effect?
- How to achieve the green screen effect?
- How can I allow somebody to share their camera? How can I allow/disallow participants to speak?
- How to enable Picture-in-Picture?
- How to enlarge the size of your view cam
- Why is the image on my camera mirrored?
- My audio quality is bad. How can I improve it?
- Phone bridge
- Pixelation, glitches and poor video quality.
- Is it possible to make attendees share their camera view during a webinar?
- How many speakers can appear on the screen in relation to the viewer limits?
- What can I do to improve the quality of my video/recordings?
- Which codec is preferred by LW for Streaming and Recording?
- Do you have an audio and video editor?
- External storage/FTP
- How can I upload my recording to external storage on a lower plan?
- I don’t have 30 fps recordings, is 24 fps enough for recording webinars?
- Can I use Screen Sharing on mobile devices?
- Is it possible to keep the Presenter's webcam visible while the "Slides" are showing?
- What are the recommended web browsers for Screen Sharing?
- Limits on Presenter Roles
- Presenters and Screen Sharing
- Storage Management
- What does the “10 Presenter” limit mean?
- Where can I find reviews of your product?
- What is the difference between Live Streaming and Broadcasting to Social Media?
- Why is my streaming to Facebook/YouTube delayed?
- What if I use higher parameters than recommended?
- How is my stream secured?
- What are the recommended settings when I want to stream to LiveWebinar?
- Can I integrate LiveWebinar with ReStream?
- Agenda Creator
- How can I customize my meetings with my logo / colors / fonts and backgrounds?
- What is included in White Label solution?
- How much bandwidth do I need for hosting events in LiveWebinar?
- What are the hardware and software requirements to host events on LiveWebinar?
- Freeze Accounts
- Purchasing Add-Ons
- Connecting a Form to Hubspot
- How do I integrate LiveWebinar with Hubspot?
- Creating Paid Webinars
- Payments
- Refunds and Voided Transactions
- Using Tickets
We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link
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