We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link
- Account assistants
- Account Information
- Affiliate Program
- Audio & Video
- Branding / Custom / Whitelabel
- Branding Tool
- Break-out Rooms
- Call to Action
- Capacity & Limits
- Creating & managing sub-accounts
- Decisions - Professional Voting
- How to join meeting on mobiles
- Hubspot Integration
- Language interpretation
- Meetings & Webinars
- Pabbly Connect
- Paid Webinars
- Presence Controller
- Presence manager
- Room Chat
- Screen Sharing
- Session Management
- Tests & Surveys
- Virtual Backgrounds
- Vote manager
- Waiting rooms
- Webinar and Meeting Room Features
- Website Presenter
- Wordpress plugin
Category: Paid Webinars
How can I check if a given user has paid for their ticket?
You can check this by going to the “Billing” tab in your profile menu, and opening the “Paid Webinars” tab. Below the “Payment gateway integration” section you will see a list of tickets that have been purchased for your event.
How can I ensure that the event will only be available for users who paid for a ticket?
Attendees can only join an event after having entered the code they receive after having bought their ticket. If they haven’t bought their ticket before the event, they can buy one at the link to the event.
Do users need to have a LiveWebinar account to pay for and join the event?
No, users do not need to have a LiveWebinar account to complete payments and access events.
To consult the manual for this feature, click here.