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Frequently Asked Questions

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We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link

FAQ -> Paid Webinars -> Using Tickets

Paid Webinars

Using Tickets

How can I check if a given user has paid for their ticket?

You can check this by going to the “Subscription” tab in your profile menu, and opening the “Paid Tickets” tab. Here you will see a list of tickets that have been generated for your events, along with their payment status.

 

How can I ensure that the event will only be available for users who paid for a ticket?

If users have not paid for their ticket, they will not receive the token code that’s necessary for accessing the event.

 

Do users need to have a LiveWebinar account to pay for and join the event?

No, users do not need to have a LiveWebinar account to complete payments and access events.

 

To consult the manual for this feature, click here.