Facebook

Frequently Asked Questions

How can we help you?

We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link

FAQ -> Paid Webinars -> Using Tickets

Paid Webinars

Using Tickets

How can I check if a given user has paid for their ticket? 

You can check this by going to the “Billing” tab in your profile menu, and opening the “Paid Webinars” tab. Below the “Payment gateway integration” section you will see a list of tickets that have been purchased for your event. 

Purchased tickets

 

How can I ensure that the event will only be available for users who paid for a ticket? 

Attendees can only join an event after having entered the code they receive after having bought their ticket. If they haven’t bought their ticket before the event, they can buy one at the link to the event. 

Purchase tokens

 

Do users need to have a LiveWebinar account to pay for and join the event? 

No, users do not need to have a LiveWebinar account to complete payments and access events. 

 

To consult the manual for this feature, click here.