We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link
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FAQ -> Storage -> What's the difference between storage and recording storage?
What's the difference between storage and recording storage?
Category: Storage
Storage and Recording storage are two separate things. Recording storage is only for your LiveWebinar recordings and is counted separately from your Storage area which is for storing your files and folders you upload. Recording storage is measured in hours. Regular storage is measured in MB.
You can manually download your recordings to your desktop and there is also a setting option under your account where you can connect your AWS S3 storage or FTP server. When completed, LiveWebinar will automatically upload your recordings to your storage area in the cloud.