Facebook

Frequently Asked Questions

How can we help you?

We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link

FAQ -> Requirements -> How much bandwidth do I need for hosting events in LiveWebinar?

Requirements

How much bandwidth do I need for hosting events in LiveWebinar?

The bandwidth used by LiveWebinar will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, Wi-Fi*, or Wired environments.

*We do not recommend connecting by 2.4 Wi-Fi because of radio noise and Bluetooth interference that can lower your connection quality.

Recommended bandwidth for Online Events:

Type Download Upload
1:1 video calling 500kbps 500kbps
Group video calling 500kbps 1Mbps
Screen sharing only 200kbps 200kbps
Audio VoIP 50kbps -

 

Recommended bandwidth for single broadcast viewers:

Type Download Upload
1:1 video calling 500kbps -
Screen sharing only 200kbps -
External streaming source only 1.5Mbps -
Audio VoIP 50kbps -

 

Firewall configuration

For LiveWebinar to work correctly, the following ports need to be open in your firewall:

  • 443/TCP (required)
  • 10000-20000/UDP + TCP (optional, recommended)

 

Please send responses or questions to our Support Team at: [email protected] 

You can find a complete list of system requirements here

Tu można pobrać liste wymagań systemowych w języku polskim.