We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link
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FAQ -> Recording -> How to download your webinar recording?
How to download your webinar recording?
Category: Recording
To download your recording, go to “Recordings & Storage”, from there click on “Recordings”. Once there, click the recording you’d like to download, and from the menu that appears on the right select “Download”.
A new tab will open in your browser displaying the recording. Open the new tab, and in the lower right corner of the recording click the icon with three dots. After clicking the three dots, click “Download”.
A second option for downloading your recording is by right clicking on the recording and selecting “Save video as…”. . There is one final option for downloading recordings. In your Storage, go to the “Recordings” section. Select the one you’d like to download, and from the menu that appears on the right, and right click on either the “Download” option (1), or on the share link (2) and select “Save link as…”.