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Frequently Asked Questions

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We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link

FAQ -> Recording -> Delayed start of the recorder

Recording

Delayed start of the recorder

Our recording infrastructure is based on automatic scalability. That means, if in a particular moment 10 free slots are available and 15 webinars start recording, the first 10 rooms begin to record automatically, while the rest of them (5) have to wait around 3 minutes to be assigned to servers that are ready to record.

This way we can hold up to 2000 ongoing recordings. However, it also means that a particular “start” of the recorder has to be queued and they are waiting for the new servers. When a server is ready, the recorder automatically starts to record. Please keep in mind, that the following example is very rare. In most cases, we maintain a number of free slots that we don’t have to worry about missing a place and/or queueing.