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We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link

FAQ -> Meetings & Webinars -> Max duration of session

Meetings & Webinars

Max duration of session

One session can last up to 8 hours.

  • The session clock (8 hrs) starts to count when the first attendee joins the room and it is the way in which we keep the start time of the session clear. BUT when the “Start Session” button is clicked by the presenter the clock is reset, and the count starts from the beginning.

  • 8hr limit can be extended per enterprise account or user account.

  • When the timer gets close to the limit and the setup allows sessions to be extended (it has to be enabled!) the pop-up appears for all presenters or hosts in the room with a confirmation to extend or close the session.

  • Each extends the session for another 60 minutes