Facebook

We are in the middle of updating our support section, if you want to see all the frequently asked questions you can find them under this link

FAQ -> Meetings & Webinars -> I can’t edit my webinar room because session is in progress. What can I do?

I can’t edit my webinar room because session is in progress. What can I do?

Category: Meetings & Webinars

When there are participants in your webinar room, it is not possible to edit it. If you need to change the configurations – in this case you can use the option "Stop session". It will automatically log out all participants from the room and allow you to make changes. 
 
To stop a session in LiveWebinar, follow these steps: 

  • Open LiveWebinar and log in to your account. 
  • Click on the "Rooms/Events" tab in the main menu. 
  • Locate the webinar that you want to stop and click on the "More option" button next to it. Then, choose “Details” from dropdown menu. 

  • In details view, select "Stop Session" option. 

  • A pop-up window will appear asking you to confirm your decision to restart the session. Click on the "Stop Session" button to confirm. 

  • All participants who are in the room will be logged out and redirected to the event thank you page.