FAQ -> Audio & Video -> I have issues with activating the camera and microphone. What can I do?

I have issues with activating the camera and microphone. What can I do?

If this situation happens, please check the connection using this page: Connection Tester.

https://embed.archiebot.com/connection-tester

If the test is unsuccessful, follow these steps:

  1. Ensure that you allowed access for https://livewebinar.com in your browser settings.
  2. Check if you are using a VPN, as it may interfere with the audio and video connection. If you are using a VPN, please turn it off.
  3. Confirm that no other applications (e.g., Zoom or Skype) are actively using the camera and microphone at the same time.
  4. Verify that your antivirus software is not blocking access to the camera and microphone on https://livewebinar.com .
  5. Make sure that your camera and microphone are working correctly on your device.
  6. You can also check if the microphone is working correctly via this website: https://mictests.com/
  7. Test the connection on a different browser to see if the issue persists.